In every organization, there is work that is visible and work that makes everything else possible. The former appears in objectives, plans, reports, and performance evaluations. The latter happens beneath the surface: coordinating people who do not communicate...
It is not possible to talk about organizational functioning without considering the biological functioning of people, whose nervous system activates states of openness or closure in response to the signals it perceives. Neurophysiological configurations have a massive...
In managerial language, delegation and autonomy are often treated as if they were the same thing. In reality, they represent two profoundly different logics. Delegation is a vertical act: it means transferring to a collaborator a piece of one’s own work—with a level...
The topic of well-being in companies is everywhere: conferences, digital platforms, employee services. But what are we really talking about? Work–life balance? Psychophysical well-being? Stress reduction? Development of individual skills? Solutions that make life...
Amy Edmondson is a professor of leadership and management at Harvard Business School. She has ranked n#1 twice in a row on the prestigious Thinkers50 list. In short, she is one of the world’s most influential voices in the fields of leadership,...
There is a complexity we cannot avoid. It is the complexity that arises from the world we live in, characterized by non-linear, unpredictable, interconnected dynamics that are difficult to decipher. Companies have been talking about it for decades. But are we sure...
